❓ Frequently Asked Questions

Nexolly is a legitimate platform where you earn real USD by completing simple online tasks. Here's how it works:

• Step 1: Create a free account (30 seconds)
• Step 2: Browse available tasks (YouTube, Instagram, TikTok, website visits, etc.)
• Step 3: Complete tasks and submit proof
• Step 4: Get paid instantly to your wallet
• Step 5: Withdraw to your bank account

YES! Absolutely free to join. No hidden fees, no membership costs.

• ✅ $0 registration fee
• ✅ $0 monthly subscription
• ✅ $0 hidden charges
• ✅ You only pay when you want to promote your own content (optional)

No invitation needed! Anyone can join.

Sign up in 3 ways:

• One-click Google Sign-In: Fastest method
• Email registration: Use your email address
• Referral link: If a friend invited you, use their link for bonus!

After signing up, you can immediately start earning. No approval needed.

Your earnings depend on how much time you invest.

• Beginners: $5-10 per week (1-2 hours daily)
• Regular users: $20-50 per week (3-4 hours daily)
• Active earners: $100-200+ per week (full-time)

Plus bonuses:

• 🎁 $0.10 Welcome bonus
• 👥 $0.20 per referral
• 🔥 Up to $5 for 30-day streaks

We offer 10+ task categories:

• YouTube: Subscribe, like, comment, watch videos
• Instagram: Follow, like, comment on posts
• TikTok: Follow accounts, like videos
• Facebook: Join groups, react to posts
• Twitter/X: Follow, retweet, engage
• Website Tasks: Visit sites, read articles
• App Install: Download and test apps
• Product Reviews: Review products honestly
• Quizzes: Answer questions, read content
• Other: Various micro-tasks

New tasks added daily! 100+ active tasks available at any time.

Every single task is reviewed by our admin team before going live.

Red flags we watch for: We immediately reject tasks asking for passwords, personal financial info, or anything suspicious. Your safety is our priority.

This rarely happens, but here's what we do:

• Advertisers pay UPFRONT before their task goes live - funds are held securely
• Auto-approved tasks: Some tasks pay instantly upon submission
• Manual review tasks: Our team reviews within 24-48 hours

Dispute resolution: Contact support with proof of completion. We review within 24 hours and resolve fairly.

Why we strictly prohibit this:

• 🚫 Multiple accounts: One account per person only. We detect duplicate accounts by IP, device, and behavior.
• 🚫 VPN usage: VPNs violate advertiser terms (they want real local users). We detect and reject VPN completions.
• 🚫 Bots/automation: Automated completions are easily detected and lead to permanent ban.

Consequences of cheating: Permanent account ban, forfeiture of all earnings, and IP blacklisting.

Minimum withdrawal is $5 USD (about ₦6,750 Naira).

You can withdraw any amount above $5. There's no maximum limit - withdraw your entire balance anytime!

Follow these simple steps:

1. Go to Withdrawal page in your dashboard
2. Enter your bank details once (we securely save them)
• Bank name (e.g., GTBank, Access, UBA, First Bank)
• Account number
• Account name (must match your profile name)
3. Enter the amount you want to withdraw ($5 minimum)
4. Click "Request Withdrawal"
5. Our admin processes within 24-48 hours
6. You'll receive Naira directly to your bank account

YES, withdrawals are processed within 24-48 hours of your request.

Here's the timeline:

• Request submitted: Instant (you'll get confirmation email)
• Admin processing: 24-48 hours (we manually review each withdrawal for security)
• Bank transfer: Additional 1-3 business days (depends on your bank)

Why 24-48 hours? We manually verify each withdrawal to prevent fraud and ensure only legitimate earnings are paid. This protects all users.

We use a fair, real-time exchange rate updated regularly.

Current rate: ₦1,351.85 per $1 USD (as of April 2026)

Example: Withdraw $10 = ₦13,518.50 credited to your bank account.

Common reasons for rejection:

• ❌ Incorrect bank account number or name mismatch
• ❌ Bank name incorrect (e.g., "GTB" instead of "Guaranty Trust Bank")
• ❌ Account verification pending (new users - complete profile first)
• ❌ Suspicious activity detected (fraud prevention)

What to do:

1. Check your bank details are 100% correct
2. Verify your account name matches your profile name
3. Contact support: support@nexolly.com

Earn $0.20 for every friend who joins and completes their profile!

Here's how:

1. Find your unique referral link in your dashboard
2. Share it with friends, family, or on social media
3. Your friend signs up using your link
4. Friend completes their profile (adds name, email, etc.)
5. You automatically earn $0.20 credited to your wallet

Example: Share your link on WhatsApp, Twitter, Facebook, TikTok, or your blog. Every signup = passive income.

What happens if you try?

• 🚫 All linked accounts will be permanently banned
• 🚫 All earnings forfeited (including legitimate earnings)
• 🚫 IP address blacklisted
• 🚫 Legal action may be taken for fraud

We offer multiple bonus opportunities:

• 🎉 Welcome Bonus: $0.10 when you complete your profile
• 👥 Referral Bonus: $0.20 per successful referral
• 🔥 7-Day Streak: $1.00 for completing tasks 7 days in a row
• 🏆 30-Day Streak: $5.00 for completing tasks 30 days in a row
• ⭐ Monthly Top Earner: $25 bonus for highest earnings
• 🎯 Task Milestones: Bonuses at 100, 500, 1000 tasks completed

Proof of legitimacy:

• 🔒 SSL Encrypted: All data transmitted securely (HTTPS)
• 💳 Paystack Verified: We use Nigeria's leading payment processor
• 👥 50,000+ Users: Trusted by thousands across Nigeria
• 💰 $250K+ Paid: Real money paid to real people
• 📞 Active Support: Real humans answer your questions

We NEVER: Ask for your password, request money to earn, or share your data with third parties.

Easy password reset process:

1. Click "Forgot Password" on login page
2. Enter your registered email address
3. Check your email for reset link (check spam folder if not received)
4. Click the link and create a new password

Promote your content to thousands of real users!

1. Go to "Submit Task" in your dashboard
2. Select task type (YouTube, Instagram, TikTok, website, etc.)
3. Enter your link (video URL, channel, profile, website)
4. Set your budget: choose reward per user ($0.20 to $10) and how many completions
5. Pay via Paystack (card, bank transfer, USSD)
6. Your task goes live after admin approval (within 24h)
7. Real users complete your task and you get real engagement!

You control your budget completely!

Cost calculation:

• Reward per user: You choose $0.20 to $10 per completion
• Number of users: You choose how many completions you want
• Platform fee: 30% of total budget (covers admin, support, fraud prevention)

Example:

• Reward: $0.50 per user
• 100 users = $50 budget
• Platform fee (30%) = $15
• Total payment = $65

Try these fixes:

1. Clear your browser cache and cookies
2. Try a different browser (Chrome, Firefox, Edge)
3. Disable ad blockers or VPNs
4. Check your internet connection
5. Try incognito/private browsing mode

If issues persist, contact support with screenshots.

Check these things:

• Check spam/junk folder
• Add support@nexolly.com to your contacts
• Verify your email address is correct in profile
• Check your email provider isn't blocking us

Still not receiving? Contact support - we'll help!